Privacy Policy Drivers

Driver Privacy PolicySisters Delivery and Shuttle, LLCEffective Date: May 20, 20251. IntroductionAt Sisters Delivery and Shuttle, LLC (“we,” “our,” or “us”), protecting the privacy of our drivers is essential to maintaining trust and operating responsibly. This Driver Privacy Policy outlines how we collect, use, share, and protect personal information of individuals who drive for us through our mobile app, website, or affiliated platforms (collectively, the “Driver Services”).2. Information We Collect from DriversWe may collect the following categories of information from or about drivers:a. Personal InformationFull nameDate of birthPhone numberEmail addressMailing addressProfile photoSocial Security Number or Tax Identification NumberGovernment-issued identification (e.g., driver’s license)Background check and motor vehicle report resultsb. Vehicle and Insurance InformationVehicle make, model, and yearLicense plate numberVehicle registrationProof of insurancec. Location and Trip InformationReal-time GPS locationTrip routes, pick-up and drop-off locationsWork time logs and availability statusd. App and Device InformationDevice model and operating systemIP addressApp activity logs and usage analyticsCrash reports and diagnosticse. Financial InformationBank account or payment details (for driver payouts)Earnings and transaction historyf. Communication DataMessages exchanged with passengersSupport interactions with our staffAudio or call logs if legally required or with consent3. How We Use Driver InformationWe use driver information to:Verify identity and eligibility to driveManage driver onboarding and complianceFacilitate trip assignments and navigationProcess payments and issue earningsCommunicate updates, safety alerts, and supportMonitor safety, service quality, and prevent fraudComply with applicable laws and regulations4. Information Sharing and DisclosureDriver information may be shared with:Passengers during and after trips (e.g., name, vehicle info, profile photo)Payment processors and financial institutionsThird-party background check or identity verification servicesInsurance providers for claims or coverage verificationLaw enforcement or regulators as required by lawInternal staff and authorized contractors managing operationsWe do not sell or rent your personal information.5. Data RetentionWe retain your data for as long as necessary to operate our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request data deletion, subject to legal and operational limitations, by contacting us.6. SecurityWe apply commercially reasonable technical and organizational safeguards—including encryption, access restrictions, and secure data storage—to protect driver data. However, no system is entirely immune from security risks.7. Your Rights and ChoicesDepending on your location, you may have the right to:Access or obtain a copy of your personal informationRequest corrections to inaccurate dataRequest deletion of your personal dataObject to certain uses or request data portabilityWithdraw consent where applicableTo exercise these rights, please contact us using the details below.8. Children’s PrivacyDriver Services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors in connection with driver accounts.9. Changes to This PolicyWe may update this Driver Privacy Policy periodically. When we make changes, we will notify you via the app or email, and update the “Effective Date” above. Continued use of the Driver Services indicates your acceptance of the updated policy.10. Contact UsIf you have questions or concerns about this Driver Privacy Policy or how your information is handled, contact us at:Sisters Delivery and Shuttle, LLC694 North Larch, Ste. 1542Sisters, OR 97759info@sistersdeliveryandshuttle.com541-213-0507